You can let other people use your account. As the account holder or Primary user, you can choose who can use your account and what they can do. They can pay the bill, add or cancel services, and use Xfinity apps.
You can have up to seven users, including yourself, on an account. Account access varies depending on each user’s role. See below for details about the different roles and what they can do.
Some user actions require an Xfinity ID.
For detailed information about user role permissions, you can read more:
As a Primary user, you can view or change the users on your account by signing in to your account. For steps on how to change users, see managing user roles and permissions.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
