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Xfinity Pro WiFi Extender overview

Stay connected during network outages

The Xfinity Pro WiFi Extender helps keep your home connected when a network outage occurs. It automatically switches from broadband connection to a 4G LTE cellular connection, so you can stay online. 

An Xfinity Pro WiFi Extender -  a white device with a line of venting along the bottom. A light appears in the center just above the vents.

During a network outage, internet speeds may be reduced to up to 30 Mbps download and 7 Mbps upload. Actual speeds may vary and aren't guaranteed.

Stay connected during power outages

Add an optional Battery Backup (sold separately) to keep the Pro WiFi Extender running for up to four hours during a power outage when fully charged.

Improve WiFi coverage every day

When there isn’t an outage, the Pro WiFi Extender helps extend the WiFi signal and reduce dead spots throughout your home.

Features

  • Works with Xfinity Gateway XB8, XB9, or XB10 devices only.
  • Automatically switches to a 4G LTE connection during a network outage.
  • Supports an optional Battery Backup (sold separately).

Benefits

  • Stay online during network outages with automatic 4G LTE backup.
  • Use cellular backup at no additional cost.
  • Receive network status alerts in the Xfinity app.
  • Improve WiFi coverage throughout your home.

Eligibility

You may be eligible if you:

Equipment requirements

You need:

  • An Xfinity Gateway XB8, XB9, or XB10.
  • A gateway that is not in Bridge Mode.

Not compatible with:

  • Homes with more than one active Xfinity WiFi Gateway or modem.
  • WiFi Ready Apartments.
  • Fiber-to-the-unit locations.

WiFi Extender compatibility

  • First Generation WiFi Extenders must be removed before you activate the Pro WiFi Extender.
  • Second Generation WiFi Extender can remain connected to your home network.

Get started

Set up and activate your Xfinity Pro WiFi Extender in minutes using the Xfinity app.

Need more information? See the Xfinity Pro WiFi Extender FAQs.

Additional information

Visit our Online Support Center to find common solutions.

QR code

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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